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Entries Tagged as 'SXSW'

How to Work That Very LARGE Room

May 4th, 2009 · 2 Comments · Blogs & Blogging, Customer Service, Freelancing, General Interest, Small Business

I suppose I’ve always dreaded networking events for the same reason I was a lousy blind dater in college. Polite chit chat with strangers comes hard for me. Most of my best dates were with people I already knew. I married my best friend . . . and he still is. If we’d met at [...]

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Getting Ready to Work a Very LARGE Room

May 4th, 2009 · 4 Comments · Freelancing, General Interest, Small Business

The Houston Offshore Technology Conference (OTC) has been in business since 1969 and is the world’s premiere gathering of resources and vendors in offshore drilling, exploration, and production. Last year, attendance at the four-day conference crested 73,000. This year, the event has been expanded from Reliant Center to Reliant Arena as well. They expect some [...]

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Postscript: What Does WOW! Customer Service Look Like?

March 27th, 2009 · No Comments · Customer Service

What does varsity-level customer service look like? Follow these links.

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