If a tree falls in the forest, does anyone know? For some reason I’ve felt our most gifted Web designers and content providers for 2009 were being recognized deep in some kind of forest during the recent South by Southwest Web Awards in Austin and, since, have fallen even further off the radar. This post [...]
Entries Tagged as 'SXSW'
Apathetic Customer Service Torpedoes
Local Venue’s Marketing Push
March 27th, 2009 · 3 Comments · Customer Service, SXSW
House of Blues (HoB) Houston squanders an opportunity to provide some 90 to 100 communicators and marketers with a WOW! experience in customer service.
Tags:Add new tag·HoB·House of Blues·lessons learned·marketing·repeat business·Tony Hsieh·WOW! experience·Zappos
Musings on South by Southwest
March 15th, 2009 · No Comments · SXSW
. . . SXSW to most of us, or “South By . . .” for the really cool.
Not ready for a substantive post — stay tuned next week.
For now, join me on Twitter for occasional updates.
I will say that the joy of all of this for me has been the meeting of Lions in the [...]
