I suppose I’ve always dreaded networking events for the same reason I was a lousy blind dater in college. Polite chit chat with strangers comes hard for me. Most of my best dates were with people I already knew. I married my best friend . . . and he still is. If we’d met at [...]
Entries Tagged as 'Customer Service'
How to Work That Very LARGE Room
May 4th, 2009 · 2 Comments · Blogs & Blogging, Customer Service, Freelancing, General Interest, Small Business
Postscript: What Does WOW! Customer Service Look Like?
March 27th, 2009 · No Comments · Customer Service
What does varsity-level customer service look like? Follow these links.
Tags:HoB·House of Blues Houston·personal branding·South by Southwest Interactive·SXSW·Tony Hsieh·Zappos
Apathetic Customer Service Torpedoes
Local Venue’s Marketing Push
March 27th, 2009 · 3 Comments · Customer Service, SXSW
House of Blues (HoB) Houston squanders an opportunity to provide some 90 to 100 communicators and marketers with a WOW! experience in customer service.
Tags:Add new tag·HoB·House of Blues·lessons learned·marketing·repeat business·Tony Hsieh·WOW! experience·Zappos
Small Business Backups: More Important In Challenging Times
March 10th, 2009 · No Comments · Customer Service, Freelancing, Small Business, Social Media
Is there ever a convenient time to lose your data or re-load all your software? In slow times we might have more time for our own troubleshooting and recovery, but less money for paid assistance when those efforts are unsuccessful.
Tags:backup plan·backups·disaster planning·disaster recovery·file hosting·file sharing·file storage·online file storage·recovery plan·recovery services
